Legal, Privacy & Terms of Use

Who We Are

ASTAY Systems S.A.C. is a mining technology company focused on digital solutions, operational intelligence, advanced analytics, data integration, visualization, and technology designed to support higher-value decision-making across mining operations.

Through our technology, products, and specialized services, ASTAY connects operational information, systems, and context to help mining organizations understand performance, identify deviations, assess their operational and economic impact, and improve decision-making.

For the purposes of this policy, references to “ASTAY,” “we,” “us,” or “our” refer to ASTAY Systems S.A.C. and, where applicable, affiliated ASTAY entities involved in the provision of our services.

Acceptance of These Terms

By accessing, browsing, or using this website, you acknowledge that you have read and understood these Legal, Privacy & Terms of Use provisions.

If you do not agree with any part of these terms, you should discontinue use of the website and refrain from submitting personal information through our digital forms.

ASTAY may update these terms from time to time to reflect changes in our business, technology, services, regulatory obligations, or privacy practices.

Information We Collect

When you interact with ASTAY through this website, we may collect information that you voluntarily provide, including:

• First and last name.
• Business email address.
• Telephone number.
• Job title or professional position.
• Company or organization.
• Country or geographic region.
• Information submitted through contact forms.
• Requests for meetings, demonstrations, or information.
• Webinar and event registrations.
• Newsletter and content subscriptions.
• Job applications and recruitment information.
• Documents or files voluntarily submitted to ASTAY.
• Any additional information you choose to include in a communication with us.

Depending on the technology used on our website, we may also automatically collect certain technical information, such as IP address, browser type, device type, operating system, referring pages, pages visited, approximate session duration, and other website usage information.

How We Use Information

ASTAY may process personal information for purposes including:

• Responding to inquiries, requests, and communications.
• Managing commercial opportunities and prospective customer relationships.
• Coordinating meetings, product demonstrations, technical sessions, and presentations.
• Providing information about ASTAY products, technology, and professional services.
• Managing relationships with customers, prospects, suppliers, technology partners, and other business stakeholders.
• Managing registrations for webinars, industry events, and technical activities.
• Managing recruitment and employment application processes.
• Sending marketing communications where consent or another lawful basis exists.
• Managing newsletter subscriptions.
• Improving our digital channels, technology, products, and user experience.
• Conducting website analytics and aggregated statistical analysis.
• Maintaining the cybersecurity and integrity of our systems.
• Detecting and preventing unauthorized, fraudulent, or malicious activity.
• Complying with contractual, regulatory, and legal obligations.

Personal information will not be used for purposes that are incompatible with the purposes for which it was collected unless permitted by applicable law or supported by the appropriate authorization.

Legal Basis & Consent

ASTAY processes personal information in accordance with applicable privacy and data protection legislation.

Where required, ASTAY will obtain the data subject's prior, informed, freely given, express, and unequivocal consent before carrying out specific personal data processing activities.

Where ASTAY's processing activities are subject to other jurisdictions, we will also comply with applicable mandatory privacy requirements, including the European Union General Data Protection Regulation (GDPR) where relevant.

Marketing Communications

Where you have agreed to receive communications from ASTAY, we may send you information concerning:

• ASTAY technology and product developments.
• Mining technology solutions and services.
• Webinars and technical sessions.
• Industry events.
• Technical publications and insights.
• Whitepapers and case studies.
• Operational intelligence and mining analytics content.
• Corporate news and relevant company updates.

You may withdraw your consent or unsubscribe from marketing communications at any time through the unsubscribe mechanism provided in our emails or by contacting ASTAY directly.

ASTAY does not sell personal data or commercialize personal information databases.

Data Security

ASTAY applies technical, organizational, and administrative safeguards designed to protect personal information against:

• Unauthorized access.
• Loss or accidental destruction.
• Unauthorized disclosure.
• Improper modification.
• Misuse of information.
• Unauthorized processing.

Access to personal information is restricted to authorized employees, contractors, and service providers who require access for legitimate business purposes.

ASTAY incorporates information security controls into its technology and management practices as part of its broader approach to information protection, quality, cybersecurity, and operational resilience.

However, no Internet transmission, electronic storage system, or information technology environment can be guaranteed to be completely secure.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to enable website functionality, remember preferences, understand how visitors interact with the site, and improve digital experiences.

Cookies may be used for purposes including:

• Providing essential website functionality.
• Understanding website traffic and usage.
• Measuring website performance.
• Improving user experience.
• Generating aggregated website statistics.
• Supporting marketing functionality where legally permitted.

You can configure your browser to block, restrict, or delete cookies. Disabling certain cookies may affect some website functionality.

Where required by applicable law, ASTAY will request consent before placing non-essential cookies or similar technologies.

Third-Party Service Providers

ASTAY may use specialized third-party technology and service providers to support the operation of its website, business, platforms, and communications.

These providers may include services related to:

• Website hosting.
• Cloud infrastructure.
• Website analytics.
• Email communications.
• Customer relationship management.
• Cybersecurity.
• Digital forms.
• Event management.
• Business productivity and collaboration tools.

These providers may process personal information only to the extent required to provide their services to ASTAY and subject to applicable contractual and legal requirements.

Where personal information is transferred internationally, ASTAY will implement the measures required under applicable data protection laws.

Your Privacy Rights

Data subjects may exercise the rights available to them under applicable privacy legislation.

Under Peruvian data protection law, these include the ARCO rights:

Access

You may request information regarding the personal data ASTAY holds about you and how that information is being processed.

Rectification

You may request the correction or updating of inaccurate, outdated, incomplete, or incorrect personal information.

Cancellation

You may request deletion or cancellation of personal information where the applicable legal requirements are met.

Objection

You may object to certain processing activities where a valid legal basis exists for doing so.

Where processing is based on consent, you may also request withdrawal of that consent, subject to applicable legal requirements.

Requests must contain sufficient information to identify the data subject and clearly indicate the right being exercised.

Intellectual Property

Unless expressly stated otherwise, all content available through this website is owned by ASTAY or used with appropriate authorization.

This includes, without limitation:

• Trademarks.
• Trade names.
• Logos.
• Graphic design.
• Website content and copy.
• Photography and video.
• Graphics and illustrations.
• Models and visualizations.
• User interfaces.
• Documents and presentations.
• Software and source code.
• Methodologies and frameworks.
• Technology architecture.
• Product and service names.

ASTAY product names, brands, and commercial designations, including those identified with the ® or ™ symbols, are protected under applicable intellectual property laws.

Access to this website does not grant any ownership interest, license, or other right in ASTAY intellectual property.

Unauthorized reproduction, modification, distribution, republication, commercialization, reverse engineering, or other unauthorized use of ASTAY content is prohibited.

Website Content & Technical Information

ASTAY makes reasonable efforts to ensure that the information published on this website is accurate and current.

However, certain website materials are provided for general informational, technical, or commercial purposes only and should not be interpreted as project-specific engineering, operational, financial, contractual, legal, or professional advice.

Product capabilities, functionality, interfaces, architecture, technical specifications, and service descriptions may evolve as ASTAY continues to develop its technology.

Website Availability

ASTAY seeks to maintain reasonable availability of its public website but does not guarantee uninterrupted, permanent, or error-free access.

Temporary interruptions may occur because of maintenance, technology updates, infrastructure issues, third-party services, cybersecurity events, force majeure events, or other circumstances beyond ASTAY's reasonable control.

Limitation of Liability

To the maximum extent permitted by applicable law, ASTAY will not be liable for losses arising solely from access to, use of, or inability to access this public website where such losses result from circumstances outside ASTAY's reasonable control.

ASTAY will also not be responsible for decisions made solely on the basis of general information published on this website without appropriate consideration of the specific technical, operational, financial, and contractual circumstances of the relevant project or mining operation.

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded under applicable law.

Links to Third-Party Websites

This website may contain links to websites, platforms, applications, or services operated by third parties.

ASTAY does not control those third-party services and is not responsible for their content, availability, cybersecurity, privacy policies, or terms of use.

Access to third-party websites is undertaken at the user's own discretion.

Acceptable Use

Users must access and use the ASTAY website lawfully and responsibly.

The following activities are prohibited:

• Attempting to bypass or compromise website security controls.
• Attempting unauthorized access to systems or information.
• Introducing malware, malicious code, or harmful technology.
• Carrying out activities intended to disrupt website availability or performance.
• Using automated systems to perform unauthorized large-scale extraction, scraping, or collection of website content.
• Using ASTAY intellectual property without authorization.
• Using the website for illegal, fraudulent, or malicious purposes.

ASTAY reserves the right to take appropriate technical, legal, or organizational measures where misuse of its digital assets is identified.

Data Retention

ASTAY retains personal information for the period reasonably necessary to fulfill the purposes for which it was collected and for any additional period required by contractual, regulatory, tax, legal, compliance, or legitimate business obligations.

When personal information is no longer required, ASTAY may securely delete, anonymize, aggregate, or otherwise dispose of that information in accordance with applicable requirements.

Changes to This Policy

ASTAY may periodically update this Legal, Privacy & Terms of Use page to reflect changes in:

• Our business operations.
• Products and services.
• Technology and digital platforms.
• Privacy practices.
• Information security practices.
• Applicable laws and regulations.

The current version will remain available on this website and will display the date of its latest update.

Where applicable law requires renewed consent for a particular processing activity, ASTAY will obtain such consent before the relevant processing continues.

Governing Law

These terms will be interpreted in accordance with the laws applicable to ASTAY and, with respect to personal data processing activities carried out in Peru, in accordance with Peruvian data protection legislation.

Where ASTAY activities are subject to mandatory laws of other jurisdictions, those requirements will apply to the extent required by law.

Contact Us

For questions regarding these terms, privacy, personal data processing, or the exercise of your privacy rights, please contact ASTAY.

Requests concerning personal data should clearly indicate the privacy right you wish to exercise and include the information reasonably necessary for ASTAY to verify your identity and process the request.